Technology Adoption and Usage Behaviors in Field Incident Management System Utilization

This study utilized the Unified Theory of Acceptance and Use Technology (UTAUT) model to analyze adoption utilization field incident management system (IMS) in a manufacturing organization. The specifically focused on role behavior as key factor system. Data was collected through survey employees who had IMS UTAUT used data. results indicated that significantly influenced IMS. also found provided useful framework for understanding IMS, particularly importance performance expectancy, effort social influence, facilitating conditions. provides valuable insights organizations looking implement improve their processes. It highlights building appropriate user experience training. findings this have important implications seeking enhance procedures